Communicating At Work Improve Your Speaking Listening And Presentation Skills

In today’s competitive workplace, your ability to communicate is your most important business skill. This book will help you to immediately improve your business communication. Using real life examples, it offers practical, easy-to-use instruction in writing reports, making memorable presentations and leading productive meetings. It also introduces key telephone skills, interpreting body language and personal communication styles - and teaches critical listening and questioning skills to get ahead and succeed.