Hassle-Free Policy
7-Day Return & Exchange Policy
We want your online book shopping experience in Nepal to be completely stress-free. If you receive a damaged book or the wrong edition, we offer quick replacements.
7-Day Window
Request an exchange within 7 days of receiving your package.
Defect Protection
Covered for misprints, missing pages, or shipping damage.
Easy Process
Initiate exchanges via your account or by contacting scolarhq@gmail.com.
Eligibility for Exchange
To be eligible for a replacement, books must be returned in their original condition. Items with writing, highlighted text, missing covers, or artificial wear created post-delivery are not eligible for exchange.
Exchange Process Steps
- Contact scolarhq@gmail.com within 7 days of delivery.
- Provide your Order ID and photos showing any print defect or damaged cover.
- Our courier team will arrange pickup of the item and dispatch your replacement copy promptly.