Smart skills

About the Book: Smart Skills Box Set A series of practical, explanatory books that present the reader with proven approaches to specific skills and techniques vital to those working in organizations and running businesses, whether large or small, public or private. The series comprises the following books: Meetings, Mastering the Numbers, Persuasion, Negotiation, Presentations and Working With Others. About the Authors: Patrick Forsyth, Anne Hawkins, Frances Kay Patrick Forsyth is an experienced conference speaker and writes extensively on business matters and has authored many successful books on aspects of business, management and careers. With more than twenty-five years of experience as a successful trainer, Anthony Jacks specialises in developing communication skills and has authored the book How to Be Better at Marketing. Anne Hawkins runs her own training business and had written a number of successful business books, including Lean Means Beans and 100 Great Cost-Cutting Ideas. Frances Kay helps professionals, individuals and organisations on all aspects of career and personal development, and relationship building. Reviews: In the Smart Skills Series the authors bring together their know-how of core skills into a single compact series.- Jonathan Reuvid